Rent is payable by mail, in-person or over the phone on or before your renewal date each month. Any rent not received within ten (10) calendar days of your renewal date is subject to a late fee of $10.00. Our gate auto-locks you out of the facility if you are 5 days late; on the 10th day your unit will be manually locked.
Mail or deliver payments to:
1250 Lee Highway
Roanoke VA 24019
We accept VISA, MasterCard, American Express, Discover, check, money order or cash. We can automatically bill your credit card monthly, so you don’t have to worry about dropping by with a payment each month. Just call the office at 540-966-1295 during normal business hours and we can set it up for you.
The items stored in your unit are not insured by Affordable Mini Storage. While we strive to protect your valuables as far as is humanly possible, our facility will not be held responsible in any way for damage or loss suffered. All new rentals as of 4/22/2017 automatically include enrollment in a 3rd party Property Protection Plan through Tenant Property Protection for $2,000 replacement with no deductible, should your unit qualify (see office for plan details). Should you require additional coverage, additional coverage is available for a nominal monthly fee – just ask. Your unit must be locked. We sell locks in our office or you may provide your own.
Flammables (including gasoline, kerosene and propane), chemicals, explosives, poisons and illegal items are prohibited storage items. Your unit is for dead storage only. Car/vehicle maintenance on-premises is prohibited.
Pets and Small Children
Pets are not allowed on the property as insecticides are used on the property for pest control. For their safety, please keep small children under your close supervision at all times.
Vacating your Unit
Make sure that the unit is broom swept and all trash is removed (you may use a broom from our office). Trash can be put in the dumpster out back. The unit is to be left in rentable condition. To complete your move-out, please verify the final balance with our office so we can terminate billing. Failure to notify our office can result in additional invoices and continued monthly charges.
We offer a variety of moving supplies, including boxes, locks, tape, bubble wrap, and more for sale in our office.
General Storage Tips:
Leave refrigerator doors open to prevent mildew.
Do not back up directly to units (parallel park only).
Find more storage tips here.